Frequently Asked Questions
Everything you need to know about shopping with Yourgreenhouses
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our dimensions for the perfect fit.
Are your materials sustainably sourced?
Yes, at Yourgreenhouses, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our fashion has a minimal environmental footprint.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.